At the beginning of 2020, the World Health Organization declared this the Year of the Nurses and Midwives, and it has been exceptionally fitting.
Syncrude wants to thank and celebrate the important work of our Occupational Health Nurses this week during National Nursing Week in Canada.
Our nurses at the Health Centre and Health and Wellness Teams have been working tirelessly during Syncrude’s COVID-19 response. Teams include 34 Registered Nurses (RN) and four support staff. Each week, the teams handles several hundred calls from individuals seeking clarification on or reporting COVID-like symptoms.
“The level of care and professionalism that our Syncrude nurses provide is absolutely top-notch and I am so proud to work with these individuals. The last few months have been challenging for our organization and the work by our nurses to step up and support people at Syncrude is simply outstanding,” says Dr. Ahmed Elmezughi, Syncrude’s Chief Medical Officer.
Syncrude has two Health Centre locations – one at each mine, Mildred Lake and Aurora.
Registered Nurses (RN) provide the highest level of medical care on site, and they work closely with Emergency Services for response in the field and emergency transfers off site when required. The team is highly trained with occupational health, emergency room, and/or critical care experience.
The Health and Wellness team is also comprised of RNs with occupational health training, who use their strong assessment skills to support employees who are off work on disability for greater than 48 hours, or at work on temporary disability. This includes the many calls each day related to COVID-19 questions and illness reporting. Health and Wellness Advisors work with the employee, leadership, local healthcare providers, Human Resources and the Health Centre – all to help facilitate a safe recovery and return to work. The team also works closely with Employee and Family Assistance Program provider Morneau Shepell.
“Every day, the nurses at Syncrude work hard to ensure our Syncrude family is well taken care of. They provide care if we get ill or are injured at work, from the minute we make that call and all the way through to recovery,” says Dr. Elmezughi.
Syncrude nurses work tirelessly to ensure our health needs are met, while on Syncrude sites and while recovering at home. After providing the immediate emergency medical care needed, Syncrude nurses provide support during our recovery process, and monitor progress for a safe transition back to work.
Registered Nurse and Health Services Area Leader, Gladys, Hokanson, agrees that the level of care provided by Syncrude RNs and support staff is incredible.
“Our dedicated nurses have been putting their own personal needs aside to ensure the health of our people. The COVID-19 pandemic has continued to evolve for the last few months and both our Health Centre, and Health and Wellness teams have continued to provide accurate guidance and personal care,” says Gladys. “I have been a nurse for 28 years and working with our team of nurses at Syncrude for 18 years, and 2020 is a year that will go down in the books as one I am most proud of. Thank you to all of our health staff for all that you do.”